General

Everything else.

• Do you offer wholesale pricing? Yes. Please contact us for more information. ›
• Do you sell materials not listed on the site? Yes. If there is anything you need and cannot find on our site, please feel free to contact us and we will do our best to help you with it. We have many connections and suppliers a ›
• How do I contact support? Reach filaments.ca support: ask the chat assistant on any page, or submit a support request form. ›
• How do I set up xTool laser software so students can use it from standard Windows accounts? How to install xTool Creative Space (XCS) once as an administrator so that students can run it from standard Windows accounts without signing in to a teacher's profile. ›
• Is filaments.ca a Canadian company? Yes. Filaments.ca is a Canadian company based in Kitchener, Ontario. ›